One trusted partner for care in Nairobi.

One coordinated care journey for you and your family. Personalised healthcare guidance, care coordination, home care support and medical logistics across Kenya.

CARED4 home care nurse with an elderly client in Nairobi

Healthcare can be complicated.

We make the journey easier.

Finding the right doctor, booking appointments, coordinating referrals, managing hospital visits, supporting recovery at home and keeping family informed can quickly become overwhelming. CARED4 brings it all together around you, not around a diagnosis or a single facility.

Care Guidance & Coordination

We decode complex diagnoses, coordinate multiple specialists, and ensure you understand every step of your treatment plan so you can make informed decisions with confidence.

CARED4 care navigator guiding a client through her treatment plan

Home Care & Home Nursing

Transition smoothly from hospital to home with our skilled nurses and care assistants. We manage medications, monitor vitals, and assist with daily living to ensure safe healing.

Mobility & Transport

Non-emergency transport to appointments, investigations, admissions and discharge, matched to your mobility needs, with journey updates for family.

Companion & Respite Care

Flexible, a la carte support that gives family caregivers time to rest, work or attend to other responsibilities while a loved one is dependably supported.

CARED4 driver helping an elderly client into a vehicle for a medical appointment

HOW IT WORKS

A clearer path through care.

Our process is simple, human and built to keep you at the centre: we understand, we build the right support, we coordinate, and we stay connected.

Older woman calling CARED4 to ask about care for a loved one
1. We Understand

Call, WhatsApp or email us. We start by understanding your needs, circumstances, priorities and existing healthcare situation.

CARED4 care navigator explaining a care plan to a client
2. We Build the Right Support

We agree the right level of involvement (Amani, Wepesi or Ustawi) and identify the healthcare and support services you need.

CARED4 nurse coordinating care with an elderly client
3. We Coordinate & Stay Connected

We coordinate appointments, referrals, investigations, transport, hospital support and home care, then track next steps and keep you and authorised family informed.

Support that meets you where you are.

Three levels of support, from clear direction to dedicated oversight. Choose what you need now, and move up as your needs change. All three can be tailored during an initial consultation.

Care navigator reviewing a patient's medical records on a tablet
Amani · Essential Care Support

"Where do I start?" Clear guidance when you can manage most logistics yourself: the right doctors and specialists, referrals, appointment booking, consultation prep and organised medical records. Ideal for new diagnoses and second opinions.

CARED4 care navigator supporting a client at home
Wepesi · Care Navigation

"Can someone coordinate this?" A dedicated care navigator runs your care from start to finish: appointments, referrals, investigations, admission and discharge, home-care referrals, non-emergency transport and regular family updates.

Nurse checking an elderly patient's blood pressure at home
Ustawi · Executive Care Concierge

"Can someone handle all of this?" Everything in Wepesi, plus a dedicated concierge care lead, executive and private healthcare access, priority scheduling where available, hospital arrival support and nurse accompaniment.

Designed around people, not conditions.

RECOVERY AT HOME

Recovering after hospitalisation, surgery or a procedure? We coordinate discharge, transport, home nursing and follow-up appointments.

ONGOING HEALTHCARE NEEDS

Managing multiple appointments, providers or services over time, such as diabetes, hypertension, kidney disease or cancer care. We keep it all coordinated.

FAMILIES

Coordinating care for parents, children, spouses or other loved ones, with regular updates for authorised family members. You don't have to do it alone.

BUSY PROFESSIONALS & EXECUTIVES

We manage appointments, referrals, prescriptions, follow-ups, and care coordination so you can focus on work while knowing your health is being looked after.

DIASPORA FAMILIES

If your loved ones are in Kenya while you're overseas, we become your trusted local healthcare partner, providing regular updates, coordinating care, and ensuring they receive the support they need.

Home nursing supplies including medication, stethoscope and wound care items

Home Nursing

Nurse-led clinical care at home: assessment and monitoring, medication administration, wound care, post-operative nursing, chronic disease support and palliative care.

Healthcare professional providing home care assistance

Home Care Assistance

Practical, non-clinical support to stay safe and comfortable at home: personal care, mobility, mealtimes, medication reminders, companionship and respite.

Stethoscope representing family support with appointments and follow-up care

Family Support

We help arrange appointments, referrals, hospital visits, and follow-up care so nothing is missed.

CARED4 medical transport driver assisting an elderly client from a vehicle

Medical Transport

Reliable rides to all your appointments.

Stethoscope representing patient advocacy and support with healthcare providers

Advocacy Help

We help you ask the right questions, communicate with healthcare providers, support your family, and make sure your care stays on track.

About CARED4

CARED4 Health Concierge helps people navigate, coordinate and access healthcare with greater clarity, confidence and continuity.
CARED4 caregiver walking with an elderly client in Nairobi

Who We Are

CARED4 is a Nairobi health concierge offering personalised guidance, care coordination, home support, and healthcare logistics.

CARED4 team of nurses, doctors and care navigators

Our Team

Our multidisciplinary network brings together nurses, doctors, care navigators, caregivers and support staff committed to reliable and personalised care.

Nurse holding a patient's hands to offer comfort and support

Our Mission

To make care easier to access, easier to coordinate and easier to live with.

CARED4 Concierge Health reception in Nairobi

Our Vision

To be the trusted healthcare partner for individuals, families and diaspora communities, from diagnosis to recovery and beyond.

CARED4 nurse providing care to an elderly woman at home

Why CARED4

Healthcare should not feel like a full-time job.

We reduce the uncertainty, coordination burden and practical stress that often come with accessing care. You have one trusted partner from diagnosis to recovery, and one consistent CARED4 standard of care whichever level of support you choose.

Mobility & Transport

Getting there, comfortably.

Non-emergency medical transport to hospital appointments in Nairobi

Non-emergency transport to appointments, investigations, admissions and discharge. Vehicles matched to your mobility needs, multi-stop journeys coordinated, and journey updates for authorised family.

Companion & Respite Care

The details matter, too.

Caregiver providing companion and respite care to an elderly man at home

Flexible, a la carte support that gives family caregivers room to rest or work: companionship, caregiver respite, meals, groceries and errands, light household help, pet care and appointment accompaniment.

Trusted Care

Your Care, Coordinated Around You

CARED4 nurse sharing a smile with an elderly client during a home visit

You're Not Alone

One trusted partner, one coordinated care journey. With your authorisation, we keep your family informed and reassured.

Appointment Coordination

We organise appointments, referrals and investigations, and keep next steps clear so nothing falls through the cracks.

Post-Discharge Recovery

Admission and discharge support, home nursing and follow-up appointments coordinated, so recovery at home feels manageable.

A better experience of healthcare.

CARED4 care coordinator meeting with a family to plan a loved one's care

One Point of Coordination

Instead of navigating multiple providers and services alone, you have a trusted team connecting the pieces, from diagnosis to recovery.

Hospital corridor in Nairobi where CARED4 helps patients navigate care

Personalised Support

Every healthcare journey is different. Our support is built around your needs, circumstances and preferences.

Home nurse taking a patient's blood pressure during a home visit

Clinical + Practical Support

We bridge healthcare and everyday life, from provider navigation to nursing, home care and transport.

Family member checking care updates on a smartwatch

Support for Families

With your authorisation, we keep family members and caregivers informed and involved, wherever they are.

FAQs

Common Questions Answered

We help individuals and families navigate, coordinate and access healthcare: finding the right doctors and facilities, organising appointments and referrals, hospital admission and discharge support, home care and nursing, and non-emergency transport.

Amani gives you clear direction when you can manage most logistics yourself. Wepesi gives you a dedicated care navigator who coordinates the moving parts. Ustawi adds a dedicated concierge care lead for a high-touch experience. We help you choose during your initial consultation, and you can move between levels as needs change.

Yes. We coordinate care for loved ones in Kenya and, with their authorisation, keep you updated wherever you are.

Yes. We offer Home Care Assistance (practical, non-clinical support) and nurse-led Home Nursing, including post-operative care, wound care, medication administration, chronic disease support and palliative care.

No. Our transport and support services are non-emergency. In a medical emergency, contact emergency services or go to the nearest hospital. Care updates are shared only with you and the family members or caregivers you authorise.

CARED4 care team answering calls and WhatsApp messages from clients

Contact us

Let's make care easier.

Tell us what is happening, what support you need and what would make the journey feel lighter.

Email

jambo@cared4concierge.com

Address

Westlands Road, Nairobi, Kenya

Phone

(+254) 768 733100